Shipping policy
Shipping Policy – kenzglobalstore.com�
Thank you for shopping with kenzglobalstore.com�.
We are dedicated to delivering your orders quickly, safely, and reliably across Saudi Arabia.
Order Processing
Orders are processed within 1–2 business days after order confirmation.
Orders placed during weekends or public holidays will be processed on the next working day.
Customers will receive confirmation after the order is successfully placed.
Shipping & Delivery Time
Standard delivery time within Saudi Arabia is approximately 3–7 business days.
Delivery times may vary depending on your city, courier availability, or public holidays.
Remote areas may require additional delivery time.
Shipping Charges
Shipping fees are calculated during checkout based on the delivery location.
Free shipping promotions may be available on selected products or special campaigns.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) service across Saudi Arabia for customer convenience.
Please ensure your phone number is active and reachable during delivery.
Delivery Attempts
Courier companies may contact customers before delivery.
If the customer is unavailable after multiple delivery attempts, the order may be returned.
Incorrect Address Information
Please make sure your shipping address and contact details are entered correctly.
kenzglobalstore.com� is not responsible for delays or failed deliveries caused by incorrect customer information.
Delays & Unexpected Issues
Although we work with trusted shipping partners, delays may occur due to:
Weather conditions
Public holidays
Courier service issues
High order volume
We appreciate your patience and understanding in such situations.
Contact Information
For shipping questions or delivery support, contact us anytime:
📧 Email: kenzstoreksa@gmail.com
📞 Phone: +966531891182
Thank you for choosing kenzglobalstore.com� 💙